Frequently Asked Questions

No. We prefer to establish your exact needs prior to giving a ballpark estimate. Each job is unique. To get an exact quote for your job, click here.

Yes. We gladly accept cash, check, and all major credit cards.

We can work with either situation. Design, if it is simple, is part of the sign cost. If it is a process of submitting and revising, we charge a design rate, per hour.

Ideally, we prefer a pdf or a hi-res jpeg. We cannot use lifted files from thumbnails. Numerically low kb's are too small. We use Adobe Illustrator as our art program. Any files should be flattened with text outlined.

There are common sizes, but we make to order so that any size can be standard.

Here again, there is no one-size-fits-all price. There are many different size vehicles and circumstances that determine the final price.

Because they use lower quality materials, and there is a fine print that often has hidden costs for these online retailers. We don't do that. If you read their criteria and pricing schedule, the advertised price is for the base, not the higher quality, slick finished product.

Sorry, that won't work. Our working hours are M-F 9:00 AM - 4:00 PM.

Most of the time, we can determine this by a couple of easy steps once we know the location, size, etc. We can usually determine the best sign.

Most orders require prepayment or a deposit. The remaining payment balance is due at pickup.

We can, in certain instances. For our larger signs, we refer to outside sources we work with, who are well equipped and insured to do the work.

We have companies that do it for us because neon is costly and fragile. The industry has moved to LED, as it is more effective, price, and durability wise.

No. It is best to make an appointment so that we can be adequately prepared and give you the best job possible.

Sorry, no. Insurance will not allow us to have customers in our shop or otherwise assisting.

No. Most jobs require time to clean, prepare, and complete.

Yes.